General Manager and Co-owner

• Lead and grow a service business
• Operational, commercial and ownership impact
• Upfront equity, competitive salary and pathway to majority ownership
  We are seeking an experienced general manager who will also step in as a co-owner of a growing service-based business. This is a hands-on leadership and ownership opportunity for someone who can translate strategy into clear operational and financial outcomes, while building a strong, customer-focused culture and thinking like an investor in the long term.

The opportunity

• As General Manager and Co-owner, you will be the business leader responsible for bringing the company’s vision to life through disciplined execution.
• You will own the connection between strategy, operations and financial performance, working closely with the Genshare team to deliver sustainable growth and longterm value.
• You will lead cross-functional teams (field and office), strengthen systems and processes, and ensure customers receive consistently high quality service, all with an owner’s mindset.

What you’ll be responsible for

• Turning strategic direction into integrated sales, operations and financial plans for a service-based business, with a clear focus on return on investment.
• Setting and monitoring targets for revenue, margin, utilisation/productivity, service quality and customer satisfaction.
• Ensuring efficient scheduling, delivery and completion of work so customers receive prompt, professional service.
• Maintaining and improving standard operating procedures for safety, compliance, quality and communication.
• Leading and coaching operational and support teams to build a high trust,
  high accountability culture.
• Acting as a primary business ambassador with key customers, partners and
  community or industry stakeholders.
• Partnering with finance on budgeting, forecasting, profitability, cash flow and capital
  investment decisions, with a direct ownership stake in outcomes.
• Preparing clear, concise reporting packs for fellow owners/board on financial
  performance, pipeline, risks, operations and culture.
• Identifying and implementing improvements to systems, processes and tools to support scalable growth and longterm enterprise value.

You will operate as the day-to-day business leader and co-owner, with decision-making authority across operations, customer service, pricing within agreed parameters, and team management.

About you

• Proven experience leading a team in a service-based environment (e.g. trade services, facilities, logistics, professional services, healthcare, or similar).
• Strong commercial acumen in pricing, job/project profitability, utilisation and
  cash flow, and are comfortable having “owner-level” financial conversations.
• Clear, confident communicator who can move comfortably between frontline, office and boardroom discussions.
• Know how to balance empathy with accountability in a small-to-medium business context.
• Have a track record of improving systems and processes in a growing organisation.
• Model integrity, reliability, professionalism and a genuine customer-first mindset.
• Motivated by shared ownership, longterm value creation and the opportunity to build an asset, not just run a job.

Relevant tertiary qualifications (business, commerce, management or similar) are valued but not essential if you bring strong practical leadership, commercial results and an owner’s mindset.

Additional information

• Competitive salary offered (subject to experience)
• Equity pathway offered
• We acquire businesses all over Australia, so we're looking for people based in different locations throughout VIC, NSW, ACT, QLD, WA, SA, NT and TAS.

***This is a direct hire process. Unsolicited candidate referrals from agencies will not be considered***